TERMS & CONDITIONS
DL COACHING, LLC, (“DL COACHING,” “We,” “Us,” “Our”) provides various educational coaching services, products, and goods through this Website (the “Service”). This Service is offered subject to Your acceptance of these Terms as well as any relevant sections of the DL COACHING Privacy Policy.
Please read these notice, terms, and conditions (“Terms”) carefully before using Our Service.
BY VISITING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU:
- A) HAVE READ THESE TERMS,
- B) UNDERSTAND THESE TERMS, AND
- C) ACCEPT AND AGREE TO BE BOUND BY THEM.
You must be at least 13 years old to access this Website or to purchase products and/or Services from Us.
You agree that you are accessing the Services on Our Website for academic purposes. If you are using the Service on behalf of an organization, You are agreeing to these Terms for that organization and confirming now to DL COACHING that you have the authority to bind said organization to Our Terms of Service (in which event, “You” and “Your” will refer to that organization).
If you do not agree with these Terms, or are under 13 years old, please do not use the Services or Our Website. If at any time you are not willing to be bound by these Terms, You should:
- A) terminate any download and/or installation process,
- B) immediately cease and refrain from accessing or using the program, and
- C) delete any copies you may have.
ACCOUNTS
As part of the registration or account creation process, You will create or receive personally identifying login credentials. Certain personally identifying information, such as email address, phone number, billing address and even payment information (as may be applicable to particular Services which may be offered for sale via this Website), may also be required. Such registration information must be accurate and current.
The benefits, rights, and obligations afforded under these Terms are personal to You. You agree not to assign, sublicense, transfer, pledge, sell, lease, rent, lend, or otherwise dispose of the Services and materials (including, but not limited to, audio and/or visual presentations, documentation, software, printed or digital materials, and other elements characterizing Our Services, also known as the “Content”) on this Website, or any part of such Content, or share your rights under these Terms to and with others.
You agree that You will not provide false information to Us in generating Your account. Specifically, You agree that you will not
(i) select or use the login credentials of another person or company with the intent to impersonate that person or company; or
(ii) use login credentials in which another person or company has rights without such person’s or company’s authorization.
Failure to comply with the foregoing shall constitute a breach of these Terms, which may result in immediate suspension or termination of your account.
Only authorized users, who have duly attained access to the Content by personally agreeing to these Terms are permitted participation in and use of the Services, Content, and related materials. You shall not provide or make available any Content, or any license key to any third party, or use the Content, or any license key, to teach any third party any portion of the Services or for any purpose other than exercising rights expressly granted to you by these Terms.
You are responsible for maintaining the confidentiality of Your login credentials. We reserve the right to terminate or suspend Your access to the Services if You share Your credentials or transfer such credentials to another party.
You are responsible for all usage or activity on your account on this Website and related Social Media, including the use of the account by any third party authorized by you to use your login credentials.
You are not permitted to re-post content (including emails, support tickets, recordings of phone calls, or recordings of screen shares) or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of membership, and all access to content, support, and updates will be discontinued. Copyright laws will be strictly enforced.
Our secure member area is designed for students to access from one browser or platform at a time. Please don’t login from your desktop, laptop, smartphone, and tablet all at once or open in multiple browsers simultaneously. This causes the system to flag your account and may result in a delay before you will be allowed to login again.
SUPPORT
We reserve the right to not provide support to angry and/or otherwise unprofessional users and customers as we see fit.
REFUND POLICY
If you are doing the work and you feel you are not learning and/or our instruction has not been helpful, please reach out to us immediately by emailing your request with copies of your completed work to billing@DLCOACHING.com before the deadline and we will promptly refund the money you’ve paid us under this Agreement minus external and/or processing fees subject to the following conditions:
Deadline to Apply for Refund.
To be eligible for a refund, you must have purchased the course in the same calendar year as your refund request and you must submit your request on or before 12 PM (noon) Eastern Standard Time within 14 days of purchase. Why the deadline? DL COACHING wants you to get started. This deadline is firm.
Completed Course Work. We ask for your completed coursework because in our experience if you do the work, you will learn. We will also ask what didn’t work for you so we can learn and improve. You must email your coursework to billing@DLCOACHING.com before the deadline to apply for a refund.
Company Discretion. After you submit your materials, all refunds are within the DL COACHING’s sole discretion as to whether to grant or deny the refund request.
Please do not enroll until you are ready to do the work. Our instruction is designed to be student-led. Our team and our partners put an extraordinary amount of time and effort into DL COACHING, and we expect you to do the same.
DL COACHING students who are taking our course courtesy of one of our affiliate partners are not eligible for a refund from DL COACHING.
NO WARRANTIES
By accepting these Terms, You agree and understand that DL COACHING, LLC guarantees no specific results. You acknowledge that We make no promise or representation that You will achieve any desired outcome as a result of using these Services.
Any achievements, acceptances, or personal statements viewable on this Website or our related Social Media are based on actual individual results of our clients and/or estimates as may be stated. There is no guarantee that you will achieve these levels for yourself. As with any application, Your results will vary and will be based on your personal abilities, experience, knowledge, capabilities, level of desire, and an infinite number of variables beyond Our control, including some variables that neither We nor You may have anticipated. There are no guarantees concerning the level of success You may experience. Each person’s results will vary.
There are unknown risks in any venture, particularly in life and with the Internet where advances and changes can happen quickly. The use of our information, products and services should be based on your own due diligence and YOU AGREE THAT WE ARE NOT LIABLE FOR YOUR SUCCESS OR FAILURE.
In accepting these Terms, You acknowledge that You take full responsibility for your own success.
In no event will We be liable to You or any party related to You for any damage, including damages for loss of profits or other pecuniary loss, whether under a theory of contract, warranty, tort (including negligence) products liability or otherwise, even if We have been advised of the possibility of such damages. As such THE SERVICES, CONTENT AND ALL DOWNLOADABLE SOFTWARE ARE DISTRIBUTED AS AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE.
YOU HEREBY ACKNOWLEDGE THAT USE OF THE SERVICES IS AT YOUR OWN RISK.
Limitations herein described shall be applied to the greatest extent enforceable under applicable law.
CONSENT TO USE INFORMATION
By accepting these Terms, you agree that We may collect, use and disclose your identifying information obtained as a result of Your membership, for the following purposes:
(i) the processing of this membership application; and
(ii) the administration of the membership with our organization.
Please visit the Privacy Policy for further details on our data protection policy, including how You may access and correct your personal information or withdraw consent to the collection, use or disclosure of your personal information. NOTE: DL COACHING does not collect sensitive data.
Additionally, when You communicate with Us, send Us information, or provide Content to Us, You grant Us a nonexclusive, worldwide, perpetual, royalty-free right to exercise all copyright and publicity rights that You have in such Content, in any manner whatsoever, in any media now known or which may be created in the future, as relates to this Website, the Services, and related Social Media and publications.
CONFIDENTIALITY
You agree not to alone or in association with others use Confidential or trade secret information to (a) solicit, or facilitate any organization with which you are associated in soliciting, any employee or customer of ours to alter its relationship with us; (b) solicit for employment, hire, or engage as an independent contractor, or facilitate any organization with which We are associated in soliciting for employment, hire, or engagement as an independent contractor, any person who was employed by us at any time during the term of this Membership Agreement (provided, that this clause (b) shall not apply to any individual whose employment with us was terminated for a period of one year or longer); or (c) solicit business from or perform services for any customer, supplier, licensee, or business relation of ours, induce or attempt to induce, any such entity to cease doing business with us; or in any way interfere with the relationship between any such entity and us.
You agree that you will not make any derogatory statements, either oral or written, or otherwise disparage us, our products, employees, services, work or employment, and will take all reasonable steps to prevent others from making derogatory or disparaging statements. You agree that it would be impossible, impractical, or extremely difficult to fix the actual damages suffered by reason of a breach of this paragraph, and accordingly hereby agree that five thousand dollars ($5,000) shall be presumed to be the amount of damages sustained by reason of each such breach, without prejudice to our right to also seek injunctive or other equitable relief.
PAYMENT TERMS
A valid credit card is required to open an account with DL COACHING, LLC.
The service is billed as a one-time payment and is non-refundable except under the terms of Our refund policy. There will be no credits or refunds for partial months of service, or months unused with an open account.
If you subscribe to any of the paid portions of the Services, you understand that once you have become a Subscriber, your subscription will be automatically renewed and your credit card will be charged based on the subscription program (e.g., annual, monthly, etc.) you have chosen.
Payment is due on the defined recurring billing date. Service will be interrupted on accounts that reach 10 days past due.
PRICE CHANGES
DL COACHING, LLC reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.
MISCELLANEOUS
These Terms may not be modified or amended orally, impliedly, or in any manner not set forth in duly executed writing or otherwise permitted by these Terms.
We reserve the right to modify, terminate, or otherwise amend Services available via this Website and related Social Media accounts. We may, in the future, offer new and/or different services and/or features through its Website and associated Social Media accounts. Such new features and/or services shall be subject to these Terms.
Our failure to enforce any rights granted by these Terms or to take action against any other party in the event of any breach shall not be deemed a waiver by Us as to subsequent enforcement of rights or subsequent actions in the event of future breaches.
These Terms in all respects shall be governed by and construed according to the laws of the State of Virginia. The venue for any dispute shall be in Loudoun County.
This Agreement is entered into in Loudoun County, Virginia. You agree and consent to the exclusive jurisdiction and venue of the state of Virginia and Loudoun County for any dispute arising from or related to this Agreement.
Should any part of these Terms be declared void or unenforceable, that term shall be severed from these Terms and such declaration shall have no effect on the enforceability of the remaining terms.
If you have questions or comments regarding DL COACHING services or products, please contact us using the “contact” page on the website.